FAQs

 

Where are you located?

My kitchen is located at 5 Cedar Lane, Sag Harbor. It is the grey building behind Cromer's Market. 

Can I pick-up my order? 

Yes, you may pick up your order from 5 Cedar Lane, Sag Harbor, but arrangements must be made ahead of time. If you are picking up your order, Dorothy's Baking Company is not responsible for any damages that may occur during transit.

Do you deliver? 

Yes, delivery may be available but please give ample notice if you'll need your order delivered. All deliveries incur a minimum delivery fee of $20.

Do any local stores carry your cakes? 

Yes! Cromer's Market in Sag Harbor carries my cakes and cupcakes. They are stocked every Friday by 12pm.

How much notice do you need for orders? 

One week's notice is ideal, but the more notice the better, especially in the busier summer months. Weekends get booked quite quickly in the summer, so get your order in as soon as possible!

Do you make fondant-covered cakes or fondant characters? 

No, I do not work with fondant. All of my cakes are buttercream based. 

Do you make styrofoam cakes or "dummy cakes"?

No! All the cakes I make are made with real butter, sugar, and flour. I do not offer styrofoam tiers. 

What is the best way to reach you?

Email dorothysbakingco@gmail.com or call 631-488-7332. When emailing, please allow 24-48 hours for a response, as I am usually in the kitchen baking and don't always have a chance to respond to emails right away.